What's going on with my PIA VPN?

VPN
1

It’s been fine until today, now when I try to run it, it asks me if I want to install a new helper tool.

After tentatively giving access, it refuses to open, and each time I try to open it, it asks the same thing again.

I’m running a Mac. What do? Shall I just try and reinstall?

2

restarting the mac fixed it for me

3

Hello u/IAMALWAYSSHOUTING, I am sorry to hear that you are having issues with your application on your Mac device. I understand that you are being asked to install a new helper tool but now your application refuses to open after you accepted the prompt. I’d appreciate if you could provide the following info to help assist with your issue:

  1. What version of MacOS are you running?
  2. What version of the PIA Application are you running?
  3. Can you recall any changes to your device, ISP/Internet Connection, or any applications being installed/removed before this issue started to occur?
  4. What troubleshooting steps have you attempted?

If you have not already attempted, I would like to suggest that you try uninstalling and reinstalling the application and see if you are still experiencing the same issue. If you are, please provide the answers to the above questions.

Please follow the following support Guides on how to uninstall and reinstall our application:

Uninstall: https://helpdesk.privateinternetaccess.com/guides/mac/macos-uninstalling-the-pia-app-using-the-in-app-uninstaller

Reinstall: https://helpdesk.privateinternetaccess.com/guides/mac/macos-installing-the-pia-app

4

It’s broken. Remains broken. Boots fine the first time after install. Then never again.