my sfp ports are not working after update (I was using the WAN SFP so internet went down), the ports screen in the network app is not working, there is some sort of error message on the LCD screen about issues with the LCD screen. rolling back
Ever since installing this update, Protect has been stuck at “restoring”. I ssh’d into the UDMP, and am having the following returned by the OS after running `sudo ubnt-dpkg-restore unifi-protect`:
root@12965-UDMP:~# sudo ubnt-dpkg-restore unifi-protect [dump_cache] actions: [dump_cache] gawk: unpack [dump_cache] libblas-common: unpack [dump_cache] libblas3: unpack [dump_cache] libgfortran3: unpack [dump_cache] libgpm2: unpack [dump_cache] liblapack3: unpack [dump_cache] libmpfr4: unpack [dump_cache] libsigsegv2: unpack [dump_cache] python3-numpy: unpack [dump_cache] python3-psycopg2: unpack [dump_cache] rsync: unpack [dump_cache] ubnt-opencv4-libs: unpack [dump_cache] uid-agent: remove [dump_cache] unifi: unpack [dump_cache] unifi-access: remove [dump_cache] unifi-base-ucore: unpack [dump_cache] unifi-pion-gw: unpack [dump_cache] unifi-protect: unpack [dump_cache] unifi-talk: remove [dump_cache] vim: unpack [dump_cache] vim-common: unpack [dump_cache] vim-runtime: unpack [dump_cache] xxd: unpack [dump_cache] packages: unifi-protect_2.8.28_arm64.deb unifi_7.4.162-21057-1_all.deb dpkg-scanpackages: info: Wrote 2 entries to output Packages file. Get:1 file:/persistent/dpkg/bullseye/packages ./ InRelease Ign:1 file:/persistent/dpkg/bullseye/packages ./ InRelease Get:2 file:/persistent/dpkg/bullseye/packages ./ Release Ign:2 file:/persistent/dpkg/bullseye/packages ./ Release Get:3 file:/persistent/dpkg/bullseye/packages ./ Packages Ign:3 file:/persistent/dpkg/bullseye/packages ./ Packages Get:3 file:/persistent/dpkg/bullseye/packages ./ Packages Ign:3 file:/persistent/dpkg/bullseye/packages ./ Packages Get:3 file:/persistent/dpkg/bullseye/packages ./ Packages Ign:3 file:/persistent/dpkg/bullseye/packages ./ Packages Get:3 file:/persistent/dpkg/bullseye/packages ./ Packages [991 B] Reading package lists... Done rm: cannot remove '/etc/init.d/unifi-led': No such file or directory purging unifi-access unifi-talk uid-agent Reading package lists... Done Building dependency tree... Done E: Unable to locate package unifi-access purging unifi-access unifi-talk uid-agent Reading package lists... Done Building dependency tree... Done E: Unable to locate package unifi-talk purging unifi-access unifi-talk uid-agent Reading package lists... Done Building dependency tree... Done E: Unable to locate package uid-agent restoring unifi unifi-protect restoring unifi Reading package lists... Done Building dependency tree... Done unifi is already the newest version (7.4.162-21057-1). 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. restore pacakge status: enable unifi Synchronizing state of unifi.service with SysV service script with /lib/systemd/systemd-sysv-install. Executing: /lib/systemd/systemd-sysv-install enable unifi unifi restore done. dpkg-query: no packages found matching unifi-protect restoring unifi-protect and configure Reading package lists... Done Building dependency tree... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: unifi-protect : Depends: python3-numpy but it is not installable Depends: python3-psycopg2 but it is not installable Depends: ubnt-opencv4-libs but it is not installable Depends: rsync but it is not installable Depends: unifi-pion-gw (>= 1.0.34) but it is not installable E: Unable to correct problems, you have held broken packages. unifi-protect restore failed! dpkg-query: no packages found matching unifi-protect dpkg: error: --compare-versions takes three arguments: <version> <relation> <version> Type dpkg --help for help about installing and deinstalling packages [*]; Use 'apt' or 'aptitude' for user-friendly package management; Type dpkg -Dhelp for a list of dpkg debug flag values; Type dpkg --force-help for a list of forcing options; Type dpkg-deb --help for help about manipulating *.deb files; Options marked [*] produce a lot of output - pipe it through 'less' or 'more' ! [dump_cache] actions: [dump_cache] gawk: unpack [dump_cache] libblas-common: unpack [dump_cache] libblas3: unpack [dump_cache] libgfortran3: unpack [dump_cache] libgpm2: unpack [dump_cache] liblapack3: unpack [dump_cache] libmpfr4: unpack [dump_cache] libsigsegv2: unpack [dump_cache] python3-numpy: unpack [dump_cache] python3-psycopg2: unpack [dump_cache] rsync: unpack [dump_cache] ubnt-opencv4-libs: unpack [dump_cache] uid-agent: remove [dump_cache] unifi: unpack [dump_cache] unifi-access: remove [dump_cache] unifi-base-ucore: unpack [dump_cache] unifi-pion-gw: unpack [dump_cache] unifi-protect: unpack [dump_cache] unifi-talk: remove [dump_cache] vim: unpack [dump_cache] vim-common: unpack [dump_cache] vim-runtime: unpack [dump_cache] xxd: unpack [dump_cache] packages: unifi-protect_2.8.28_arm64.deb unifi_7.4.162-21057-1_all.deb
Could someone give me an assist with the correct CLI commands to stop, uninstall, reinstall, and restart protect?
I’m beginning to wonder if something has gone terribly wrong. I’ve begun looking for a previous backup, which I take nightly. The system has no backups available. I’m going to open a support ticket.
You can now configure a sleep mode for the devices with displays on the front or turn it off completely. The LED ring on top of the UDR and UDM can also still be turned off, but sadly the sleep mode settings do not have an impact on that