Unable to update Windscribe VPN app on Android 12

I have an older phone, it’s running Android 12. I have not been able to install the update from the Google Play Store. Please note that the app as installed on my phone still works, it’s just the update that isn’t going through.

Just go to their github releases page for Android and install the latest apk file from there…

If you’ve installed an apk outside of the playstore then this can happen. Just uninstall the current app and install it from the playstore

It says that it conflicts with an existing package. I’m apprehensive to uninstall the app as I worry I may not be able to get it back.

just backup that existing package (the one that conflicts with windscribe guthub apk) and try install again.
Note that your user data from that app will be lost if not rooting.

Well, it works! Thanks for your help. Still wondering what was happening in the Google Play Store tho.