All of a sudden any time I try to play a game through Luna in Chrome the game starts loading in full screen for a minute but then closes out of full screen and goes back to the game’s landing page. I’ve tried this several times on multiple games and all have the same result. There is no error message.
Any idea why this is happening? Is there a known Luna bug? Any idea how to debug this?
It happens to me with the android app, they asked me to send the feedback, but never solved.
Hi, sorry you are experiencing an issue with our service.
Did you change any settings on your computer recently? Are you on VPN?
It’s worth trying with incognito mode in chrome if possible.
Our customer service can help troubleshoot this issue further, you can open a live chat via the Amazon.com website.
For me it appeared to be a temporary internet connection glitch. Rebooted my router and all was well.