My company has a requirement that you have to use a static IP address to connect to our company VPN when working remotely from outside the US because we block access from other countries. I was told this is something the owner of wherever you’re staying can purchase from their internet service provider temporarily. I’ve messaged Airbnb hosts in Italy and Portugal and a couple of the responses said that only companies can get static IP addresses there, not residences. Is this a standard in all of Europe? Has anyone heard of this in Italy, Portugal or anywhere else? Am I asking them the right question?
That’s pretty much the standard everywhere
I don’t think you understand how a static is different. You get an external IP address static or not, it just means that the ISP will alter it after a while (couple of weeks or a month commonly).
If you’re staying at an airbnb, it’s unlikely you’ll be there long enough for the IP to change.
What your business would do is whitelist the IP you tell them to allow you on. Ultimately what they should do is just allow your user to access from certain countries for the time rather than whitelisting IPs.
Also, it’s commonly n for businesses to have static IPs but often not possible for residencial properties, at least not without additional cost and an initial request.
Tldr, you don’t need a static ip. Either whitelist that one that’s used or tell your IT team to sort how they’re managing access
You can do it using a service like ngrok or playit.gg
After a lot of back and forth with IT they finally said if I just send them my IP address when I get there they’ll whitelist it and then I can send them the new IP for them to whitelist whenever it changes.
It’s standard everywhere that you can only get a static IP address for a company not a residence?
Hmm maybe I’m misunderstanding something then because someone from my company is visiting family in Pakistan and got a static IP address to work from there. Is there a different kind of static IP address or something that would allow that?
I don’t know much about networking but I did think why can’t they just give me access to whatever IP address I have when I get there and give me access again if it changes but I figured I just wasn’t understanding it. This is frustrating and doesn’t seem to make sense if it’s not typically even possible to get static IPs for home use. Multiple Airbnb hosts I’ve messaged with said they asked their ISP about it and they would be willing to pay the additional cost but it’s not an option for residences. I’m going to talk to IT and see if I’m missing anything. It seems to me like it’s not as big an issue as they are making it.
My IT department is saying that they’ve never personally heard of a service provider denying a static IP address because they are only for businesses. I don’t understand the disconnect between what they’re saying and what this group and the Airbnb hosts are saying. This is so frustrating.
There are going to be exceptions. A standard is just an arbitrary thing that a company doesn’t have to do. It’s standard practice to not offer static iOS to residential customers. Doesn’t mean that you won’t find companies that do.
There is no need to get a static ip when you’re staying somewhere temporarily. A static means an ip that stays the same. A dynamic is an ip that changes every few weeks or whatever is set. Tell them it’s a static and they can go learn how to IT again.
Ok that makes sense. One of the Airbnb responses said they can customize the IP address by assigning a name that will remain the same even if the IP address changes. Do you know if my company would be able to give me access to our VPN through that name instead of the IP address? I know I’ll have to ask my IT department directly but do you know in general if that’s possible?