Hi Guy!!! s we are using aws vpn client to connect users to the cloud. We are doing the same steps as de AWS Documentation says but I am still getting this error.
(“Connection failed because of TLS hanshake error. Contact yout IT Administrator”)
I am getting crazy . Looks like AWS did some changes in the console.
Sorry for any trouble!
As the error states, you may need to work with your IT Admin for assistance, but I did find this article on resolving a TLS handshake error & troubleshooting information in our AWS Client VPN documentation! You or your admin may find it helpful in this situation, but if you need a hand, I’m sure our handy-dandy Redditors can provide some insight with additional details.
- Roxy M.
Just to avoid misunderstandings:
It never worked before, you’re trying to set it up, right?
In that case, I’d check these suggestions here: https://docs.aws.amazon.com/vpn/latest/clientvpn-user/common-troubleshooting.html
Otherwise (i.e. it worked before, you didn’t touch anything, it stopped working) you might need to update your client or OS?
it worked before, you didn’t touch anything, it stopped working) you might need to update your client or OS?
we didn’t touch anything, it stopped working. We update the client VPN and nothing. We also check the certificate and still valid. We did the exercise and update the certificate. But we continue with the error.
I had the same issue with a couple clients just the other day. if you are using mutual authentication make sure you check the revocation crl pem file because it may have expired, as was my case:
openssl crl -in path_to_crl_pem_file -noout -nextupdate
I faced the same issue. And the actual issue was the CRL was expired. Just updated it and it worked.