Prime video on firestick will not work on expressvpn

Been using expressvpn for years on firestick with no issues but amazon prime video will not work anymore, have rebooted, cleared cache etc and all the standard trouble shooting but when connected to prime and attempt to play video/show/movie, prime gives a “no internet connection” error. if i turn vpn off it works. have tried mutliple vpn servers in usa and canada. Please help

I am facing same issue

Same here… used to work but now I’m getting that same error message idk what to do

Same here. After several exchanges with ExpressVPN I have come to the conclusion that it’s not fixable.