This is my first time trying to use this program, after couple days of mining, collecting enough balance and found out I couldn’t redeem anything… purchase just failed all the time and without any UI notice from web frontend. Here (image) is what salad support replied to me.
Man what a waste of electricity, even if it’s working on others end you’ll need to keep in mind that this service will ban people for no reason, not recommend at all. If you insist to try it, use a brand new email account.
Hello!
may i know what u did?
Just normal containers/mining?
Did you confirm your email when you originally registered? That was the first step… Didn’t do that, this result doesn’t surprise me.
why does the email have again signs on it?
I had the same occur with my account. I used the app for a while and liked it enough to upgrade my PC to max RAM and a 4070 to help support it. Made it to my first redemption just to run into this.
I checked my email account using several fraud-checking services as a precaution, but there were no servers that reported my email account being used in a fraudulent way. I use a physical 2FA key for my email account as well. My entire home network is regularly checked for malware automatically. And banning an account due to this reasoning doesn’t make any sense from a security perspective anyways.
It looks as though the decision is final even if there were a false positive.
It’s a shame: I really like the simplicity and use of the platform, and I had high hopes for it. I’m just now disappointed.
Same exact thing happened to me. I wish I found this post before I started “chopping”.
Yes, just running normally and didn’t do anything else. I did setup salad on two of my machines, though.
And just fyi my email isn’t got compromised at all, it’s just gmail and I always use 2fa.
Wdym? you always need to confirm email before login salad. If you mean check if email is compromised beforehand, no it’s not.
Yeah, I felt the same way. great product with bad operations 
did u run 2 accounts on 2 diff pcs? or just a singular account,
Also are u using vpn?
1 account 2 pcs.
No VPN for the majority of time, only tried VPN once after I found purchase failed all the time.
Edit: It’s just my opinion but it’s really frustrating there’s no any UI notice about this status at frontend, imaging what if the user got banned with large balance without notice, this is really no good.
weird. usually they are banned for doing something that’s not supposed to be done.
if you think it’s false contact them.
I did, and here’s reply:
“Thank you for providing us with extra information. Unfortunately, we are not able to remove the flag as it is automatically detected.”
Looks like I’m just that “unlucky” guy huh?
guesso, sorry for your loss. never seen this ever before
nvm, still thanks for trying to figure out. I wrote this so other users could pay more attention to their accounts.
