Bought 1 year subscription with btc, now I’m trying to get a refund: I try to go to the live chat on the site, I start a refund request and shortly after they update my request sending me an email asking me to go to my account and to initiate a refund request using a link they sent me on the message. I click on their link and this cycle repeats itself like an infinite loop.
tf this? Anyone experienced the same thing? I already tried to get my refund one week ago and the problem continues and still no refund on my wallet.
Make sure to ask for a live agent when starting the chat if you haven’t tried that already. As far as I’m aware, they will issue you a refund with no issues if your subscription is initial and under 30 days.
how did you do it? help me please i can’t find anysite to contact an agent i just keep getting automated AI messages in the chat.
supposedly my refund is already done but i haven’t recieved my money back (bought 2 years by mistake)
refund appears as done but i can’t recieve my money
