Help my roblox crashes

hi every one

i have a problem with roblox

when i launch roblox my game crashes after a few seconds

here is a video that i recorded for it: https://youtu.be/qPmMB4PBgLg

i contacted roblox but they dont even know what is a error

i’d say if you have microsoft store use roblox there. otherwise, wait til roblox is fixed. I have the same issue and the only thing i can do is wait since it’s due to the bryfron update. hopefully it’s fixed soon.

huh. how strong in your pc? do you think it’d struggle with roblox, and were you able to play roblox before it started to crash, or does it do that right off the bat?
Also, how good is your internet?
My only suggestion if both of these are suitable for roblox is to delete and reinstall the roblox player again.

hello.
my pc is good and i could play roblox with no problem before and in the past two weeks it started to happend and my internet is bad because i’m in iran and they even banned roblox and i have to ise a vpn to play🥲
btw i tried to reinstall roblox player just didn’t work

hmm, I think it’s down to your internet. Try running an internet speed test with that vpn and keep it going for a while, see if it has any significant drops in download or upload speed. If that looks fine, try running another one when playing Roblox and see what happens (if the vpn server gets too strained, it’ll probably drop the download and upload speed). Connections are expected to be a little fickle with vpns, but it might be too weak to play roblox with.

hello

thanks for replying back <3

here is my speed test :

https://www.speedtest.net/result/14824313302

i don’t think its a internet problem because i could play roblox before and after an update this happened.

what i think is roblox is no longer working with my potato graphics card but i don’t know roblox worked before on that graphics card.

thanks for your time.

i think i have to get a better graphics :frowning:

oof!
- the famous last words of a noob before having to replace the potato in their pc with a bigger potato.

Yeah, it might not be bothering to load with a faulty, old or very weak graphics card not being able to handle roblox. You can try to get better graphics by either.
Using an application, like the company’s or things like DriverEasy to update drivers to the latest version or:
Getting a better graphics cards, replacing the old card with an improved one (just hope that your computer doesn’t mind it).

bro idk why i can play on ms store version but not the windows version :neutral_face: i will try to update my drivers again.:heart:

huh, so your graphics card can handle roblox?
Is your antivirus blocking roblox perhaps?

no idont think so
i disabled it before launch roblox