Any ideas why? (its doing this randomly)
Sure, a blurry screenshot is all you need to troubleshoot sslvpn issues.
Contact the IT department.
Export the debug logs and check.
Do you have ANY other information to share?
I’m going to go with web blocking policy.
That looks like a custom message from Host Checker. Take a look at the web portal and see if there is a custom Host checker setup.
For those who had this error and found this post, we had a user have the same error:
“VPN blocked, please contact IT administrator”
###To reproduce:
The user entered his username and password into the “Remote Access” (VPN) connection and clicked the “connect” button. The popup window appeared instantly after clicking; no percentage shown or connection attempt is made.
###The cause:
Our issue was that we had pulled the hard drive (well, NVMe SSD) from the user’s old destroyed laptop and installed it into a different (but similar model) laptop.
###To fix:
The FortiClient needed to be uninstalled from Programs and Features (WIN+R > “appwiz.cpl”), the computer rebooted, and the FortiClient reinstalled.
It seems, probably due to security issues, if the hardware changes significantly, FortiClient refuses to connect to the VPN. This makes sense from a security standpoint as you wouldn’t want somebody cloning a work laptop at home and accessing the VPN with an unknown device.
I see bigfoot in there somewhere