Expressvpn is very bad ! and very irresponsible to customers

Six months ago,I was going to purchase a VPN service to check external network information. At that time, I saw expressvpn which was advertised everywhere, so I immediately purchased expressvpn service for 1 year. In the first month, I was very Use less, only browse for a few minutes at a time. At first there was no problem, but it became stuck later. I thought this was a normal phenomenon and I didn’t care about it, but it became more and more terrifying later, and I couldn’t even connect. I used expressvpn, and then I gave up and it was useless. Until recently I tried other vpn products and found out that expressvpn is really bad

I started looking for them for theory, and they have been asking me to provide various test positioning problems. It has been tossing for a long time and it is still not solved, and they have been wasting my time. I can’t connect all the nodes here, nor can I connect. Visited the Internet, and communicated with them for a long time today, but there is no progress

Finally, I applied for a full refund. But they are only willing to withdraw for 1 month. ! ! ! Too irritating

I have tried to connect nearly a thousand times in the past six months, but none of them were successful, and the most lasted 10 minutes.

edit: i agreed 50% refund. Too disappointed with expressvpn

Considering that ExpressVPN offer a 30 day trial I call bullshit on this. Also why would you purchase a year long sub to something which you never tested first?

I’m sorry for what happened to you OP. However, I find it weird cause I’ve been using ExpressVPN for years now mainly for streaming Netflix, and it never cease to
amaze me. It’s still working perfectly.

Edit: Where are you located if I may ask? There are times that location and the ISP itself matters

Had ExVPN for three years. Never had a problem (Canada).

i’m using expressvpn android trial for (6 month) no complain about speed & connection, (i live in indonesia)

My only complaint about ExpressVPN - it lacks open ports. Which makes it useless for torrenting. Other than that it has decent ping and fast servers. They have often packet losses, but you can’t have everything right

I have used express vpn in China and it worked fine for me. Although there were times around the national week and other major events that every vpn in the country didn’t work.

It’s insane! I purchased a two year sub of express ending mid March of this year. It has been amazing up until a month or so ago. I’m getting much lower speeds, to a point where I can’t even stream or do much of anything with the VPN on (no matter the server). I’m forced to go elsewhere or hope they improve their servers until this pandemic crap is over! It’s disappointing as I tried most other big vpn services for a month sub prior to trying evpn for a month and commiting to a 2 year. Then now, it’s going to crap! Perhaps it’s a sign to not resub!

This VPN was useless AND they did not respond to my request to cancel, but continued to charge me for months. I finally got a customer service rep who said I would be refunded only ONE month, not the SEVEN months I had the service without knowing it (thinking they canceled it when I first asked them to). And it didn’t even work. I was traveling in Italy and unable to access my Netflix or Amazon Prime Video or even place an order at Home Depot because I appeared as in another country, not as in the US, in spite of the VPN that is supposed to hide my location or make it look like I am in the US.

it didn’t work for every platform at here, china areas

i know their service spread everywhere in the world , but if they didn’t works here ,why they provide a aviable node at here???

i also know their service are aviable for lots of country, but my question is !!! didn’t work here and they just cheat me and wasted my time

i already provide a lots of tests ,an they still not make any progress

why other vpn is all good,? why i need pay for they mistakes and their bugs

and i still have 5 months active account left , they just willing to back me 1 months money! that’s sucks!!!

i know there are lots of limit at china, but that’s not my problem, this question need expresssvpn solved, but they didn’t

i also know their service are aviable for lots of country, but my question is !!! didn’t work here and they just cheat me and wasted my time

i provide a lots of tests ,and it’s took me nearly half day to provide, and finally i found they are just want to if it’s my network problem ???sucks !!! , they are just waste me time

i know lot’s of area are normally and fast ,! but not here , and it’s prove all they fault

not nice to me at all