Been using Proton Vpn for about a year now but, finally decided to upgrade and actually buy it this past month instead of using the free version. The last 2 days I can’t seem to connect to a server on my phone and on my computer it will eventually connect but it takes way longer than usual. Anyone run into this issue before ? If so how do I fix it ?
having issues on my pc personally. Works just fine on my phone but can’t even access the website on my pc. if i try to connect it gets stuck in an endless loop where it’ll spend a few seconds trying to connect then say “connection error: timeout” before reattampting.
Same having weird connections issues, quick connect not working on PC and doesn’t even connect on iOS
Don’t know if it could have anything to do with people commenting about connection issues on this thread, but there’s been some articles I’ve seen this week about VPN problems related to a recent Microsoft update for Win10/Win11. Here’s one of them:
https://www.howtogeek.com/microsoft-broke-vpn-connectivity-windows/
No connection on Pixel 8 for hours now. Finally got it on my PC but they must be having some serious fucking issues. How about an update Proton?
Yes having the same issues. Takes much longer to connect than it used to. It still connects but not instant, like it just to be. There must be something going on but nothing from Proton that I’ve seen.
My windows VPN client connects even before I can load browser. I set it to connect anywhere in USA.
I can’t connect from either of two different Macs running 14.4.1.
Mine stopped working yesterday morning on my iPhone and I haven’t been able to connect on it since.
I’m having issues as well. On my iPhone I was not able to connect at all. I can’t remember what I did exactly I think I at least turned my phone off and on again and maybe manually closed the app but then when I opened the app it showed an alert asking for permission to update the VPN configuation. After that it started working again.
One my laptop it’s been a mess. Slow to connect if it connects at all. Even when it does connect it seems half the servers don’t even work anymore.
Hi! Please contact us through the ‘Report an issue’ option in the Proton VPN app menu, and send us the error logs, so we can investigate your setup further and help you troubleshoot accordingly.
In the meantime, try switching between several different servers (perhaps in different countries), and try changing the connection protocol to see if this helps.
You may need to uninstall and reconfigure protonvpn. I had a similar issue and this was what resolved it.
I just noticed that quick connect nor fastest connection works on ios, but if you manually choose server that worked at least for me. I just went through server list near me and picked one with lowest usage and it connected.
I never noticed it until recently since I use third party app recently to connect to proton so I can use nextdns with it.