Cant open on my computer

Each time I try to open expressvpn on my computer it just shows it loading

I’m the same. I want to cancel the auto renewal but can’t get on the site at all

Same issue with me, was working fine yesterday but it’s now stuck on the loading screen. I tried repairing and reinstalling the application but still the same issue. I also added the chrome extension but the extension isnt working as well. Whats weird is that the phone app is working just fine which makes me think there is some sort of issue with the latest version for computers. I don’t know what’s going on but I hope they fix this soon.

Update: I was messing around with the previous versions of ExpressVPN and it looks like version 12.78.0.38 is the issue with loading the VPN app. I uninstalled that version and downloaded version 12.75.0.12 from my previous downloads on chrome.

Thank you so much I’ll try that later today

Edit: From what it looks like I’m running version 12.77.0.60 and don’t have a previous version

What you can do to get a previous version is use this site: https://express-vpn.en.uptodown.com/windows/versions
I am not entirely sure how safe it is, but I was reading on a couple reddit threads saying they have had no issues. You can do more research yourself on other sites like that. Just be careful and use at your own risk.