Avast ONE VPN doesn't work anymore

Hello,

I have an avast one gold subscription.

Since a few days ago the VPN doesn’t switch on anymore.

I have tried a lot of different locations, the problem persist.

Everytime I try to switch it on I get a popup telling me that I am not connected to the internet and the slider goes back to off automatically.

My internet connection works normally for everything else.

I tried to use my neighbour’s wifi (different provider) the issue stay the same.

Any ideas on how to solve this?

Thanks.

Also I already tried to uninstall reinstall twice without effect…

I can really recommend to check this spreadsheet out if you are looking for alternatives

I’m having the exact same issue.

I am afraid I could not solve the issue. Avast support was supposed to contact me back after a first attempt to repair this but they never did.

The only solution that worked for me was to reinstall windows from scratch. Then Avast VPN was able to function normally.

Good luck

There is NO way I’m going through that hassle.

Thanks for responding though.

did you ever find out?

All good, thanks for the response. Time to switch to another antivirus then lol