I am hoping someone can help me with an issue with workday. I work at McGill tutoring services and I did some tutoring for students who have access to subsidized tutoring. Now I need to enter my hours into workday so McGill can pay me. However, when I try to login into Workday I get a message saying “Workday Sign In Error Invalid user name or password, please try again. Note: You may not be able to change or reset your password from Workday if your account uses a corporate password.” Then I click “try connect again here” and I get the exact same message without the option to enter my credentials again. So basically I cannot login into, enter my hours and get paid. I also should add that I’ve tried Chrome, Safari, and Firefox and nothing seems to work.
Typical issues are that you’re signed in or have cookies associated with the wrong McGill email (mail.mcgill.ca vs mcgill.ca), or that you’re not signed into the VPN.
I’ve found that if I join the VPN, I need to open a new window, usually incognito, to make it work.
Sometimes these tricks don’t work. IT can usually help, otherwise your hiring unit.
Edit: Because the semester’s over, it’s possible your account has been deactivated. Some contracts end and deactivate your workday account.
I use chrome in incognito mode and log in with my work email. Works every time. I can never make it work in normal mode chrome though.
It happened to me as well, but for TA-ship. did they give you a @mcgill.ca email address for your employment? If they did then your workday must be through that email, and you have to log out of your other McGill email(s).
Workday is terrible and constantly breaks for many people. You should contact whoever is paying you and let them know