Hi, i subscribed to proton unlimited yesterday.
I am on linux fedora kde, and installed proton vpn, used it for a few hours, I turned on proton sentinel and the anti malware thing, changed servers a few time. It was working fine.
Today, i turned my computer on, launch proton vpn, the icon appears for a few sec in the taskbar, then disappears.
I tried uninstalling as the documentation says, reinstalling, i tried the beta as well (i was using stable), it does not want to launch anymore, and the icon appears everytime for 2 seconds.
Since permanent kill switch was on and i could not launch the application to disable it, i removed the connection and my internet works fine so i don’t think it’s kill switch related.
Proton mail app works fine.
Any help appreciated, thank you.
Hi! Can you please try uninstalling & reinstalling the application as per our instructions in this support article: https://protonvpn.com/support/official-linux-vpn-fedora/ ?
If the issue still persists afterwards, please contact us through the ‘Report an issue’ option in the Proton VPN app menu so our technical support team can investigate further and help you troubleshoot accordingly.
I am a Proton unlimited user also but don’t use the ProtonVPN on Linux any longer although I still use the rest of their suite. I subscribe to another VPN provider since it broke when I upgraded to UbuntuMATE 20.04LTS.
It crashed my computer every time and I had to reinstall the OS from the USB stick and I haven’t used it since. Uninstalling and reinstalling is not a solution. I reported the issue and worked with them on three occasions to no avail. I finally gave up. Linux is not their bag and I think they wish we would just go away.
i resolved my problem by deleting every proton related key in kwallet and kgpg.The program launch and i can use it again.I guess i will see tomorrow if the same problem happens again.