I’m using a translator.
The meaning may not be conveyed correctly. I apologize.
I bought a year’s worth of Letsvpn just before I went to China from Korea.
I found a vpn while looking for it,
so I had no choice but to leave it on all the time in China.
Games, broadcasting, and surfing the web. I had no choice but to use a vpn for everything
Exactly 30 days later and 335 days left they blocked me. Reason?
[The system has detected abnormal operations of your device, and the membership cannot be purchased temporarily. Please contact Online Support.]
WTF?
I urgently turned on another VPN and tried to put an inquiry on their site.
But they didn’t answer after a hour or two.
when I barely answered.
I’ve come to close that they’re more stupid than I imagined.
"We are very sorry. We found that your device was detected by the AI system as a device with abnormal behavior. The detected device cannot use our service:sob:
. Please provide the purchase record. We will refund you for the remaining time (Please wait for a while after you provided the record, and I will calculate the refund amount then confirm with you). We apologize again for the inconvenience caused to you. "
…??? Yes, they’re not saying, “Why it’s blocked, what’s the solution,” they’re saying, “I can only give you a refund.”
I was furious at their irresponsible comments and started dragging on what I was about to finish quickly.
The first thing I tried was
I was asking, “If your AI made a wrong decision, can’t you just release it yourself?”
The reply was a shocking statement, “They have no authority.”
??? Can’t fix the AI on their VPN blocking their account. Does this make sense?
The second question is
The question was why the only solution was ‘refund’ when there was a defect in their system.
The answer to this was a morose sound that system AI is a third-party product.
That’s right. This answer means that LETSVPN is not theirs, but subcontracted.
The third question was,
“So can’t I use the rest of my time on another account?”
Yes, my account has been blocked. Shouldn’t I just make a new account and use it?
(A->B)
But they can’t, so they just say, “I’ll give you a refund.”
I’m angry to the top of my head, and let’s ask why
They say their AI systems are running all the time
The abnormal account is
I started saying that I couldn’t even create a new account.
That’s right. This vpn blocks the user’s computer and mobile phone altogether.
there’s something like LOL’s Vanguard system. It’s hilarious.
All they could ask was, “I can’t solve it,” “I’ll give you a refund,”
and I just asked for a refund and I ended it.
The last time
I thought they would give me a full refund.
No,
they never give me a full refund even for these unfair things.
They said they’d solve this unfair system
I don’t think they’ll ever solve
Anyway. Never use letsvpn and if someone recommends this,
hit his head with a claw-hammer.
