Just bought the 2 year plan, but PIA doesn't work at all

Am I doing something wrong?
I was able to connect at first, I tried to enter a couple of sites, tested the speed, and now it doesn’t work at all.

It instantly “connects”, but when I try to enter any website it freezes, disconnects, reconnects and everything repeats again and again

Turns out most of the PIAs servers are banned in Russia, where I live right now.
I find out there is a way to make it partially work on PC, but most of the time I need VPN on my phone.

I was successfully able to make a refund. So I respect PIAs customer service, but it’s a petty I can’t use it

There is a solution for Russia.
For desktop you can use OpenVPN+Shadowsocks, but for android this option is not available, but you can do the following:

  1. Install OpenVPN app on your device (you can do it from Google Play)
  2. Go to the official PIA website and go to the “Download” section, navigate to the OpenVPN configurator (at the bottom of the page), then generate an .ovpn file for the OpenVPN app according to your needs (you must be logged in)
  3. Use the generated config in the OpenVPN application, via import (you can also generate several different files for different servers if you want).
  4. This way, you can use the OpenVPN application with the PIA settings. At least for now, OpenVPN traffic is not blocked.

Did you try with another device? (I am replying with PIA connected now)

What kind of devices are you trying to use? Windows 10? Windows 11? Wireless or hardline (Ethernet)?

I thought Russia was free for all when it comes to piracy , why would vpn servers be banned there

Any alrernwtives? Im in the same hole but i ve been using it for over 1 years

Blame your communist overlords.

If you use your phone at home, there’s a way share your PC’s connection (and therefore the VPN connection) or to connect the VPN at the router’s level, so it’s always on on every device.

However, if I’d buy a VPN today to use in Russia, I wouldn’t buy PIA knowing that I know now. VPN is only as good as it’s willing to play the cat and mouse game with the government, and this mouse has given up.

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I’ve been using PIA for about 5+ years and haven’t had any issues, using it now to reply to you.

I’m also confused about it.
I guess the Russian government really doesn’t like their citizens using Instagram

I need vpn to access some foreign sites and services, and to download torrents using my phone.

Mobile providers usually block torrent traffic making download speed ridiculously low. So I need vpn to hide my traffic from the provider.

But at home, I can download any torrent using WiFi/Ethernet, no vpn needed.

And unless you are some kind of business, you would never get a fine.

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I hope it won’t be considered off topic or an advertisement.

But, I’m going to try a telegram bot @vpntypebot for some time

It’s cheaper, doesn’t offer that much servers and maybe not as secure as well known big VPN services, but it works and the speed is pretty good.

Did you try wireguard and OpenVPN as well?

Also, with open vpn did you try TCP and ports 80, and 443? <— that should be able to connect no matter what…

Ports 80 and 443 are the backbone of the internet… worth a try I suppose

It was so long ago, that I don’t actually remember. Anyway, I would not like all of this workaround since I was expecting to get an out-of-the-box solution, which it wasn’t.

I’m still using that bot I mentioned in the other comment. It is not ideal, but it works for me and I mostly like it.

It sounds like Russia and China are hard to get a vpn connection… workarounds might be your only hope in such circumstances. No less, if you found a solution that works for you then I say all the better :slight_smile: :slight_smile: