Turns out most of the PIAs servers are banned in Russia, where I live right now.
I find out there is a way to make it partially work on PC, but most of the time I need VPN on my phone.
I was successfully able to make a refund. So I respect PIAs customer service, but it’s a petty I can’t use it
There is a solution for Russia.
For desktop you can use OpenVPN+Shadowsocks, but for android this option is not available, but you can do the following:
Install OpenVPN app on your device (you can do it from Google Play)
Go to the official PIA website and go to the “Download” section, navigate to the OpenVPN configurator (at the bottom of the page), then generate an .ovpn file for the OpenVPN app according to your needs (you must be logged in)
Use the generated config in the OpenVPN application, via import (you can also generate several different files for different servers if you want).
This way, you can use the OpenVPN application with the PIA settings. At least for now, OpenVPN traffic is not blocked.
If you use your phone at home, there’s a way share your PC’s connection (and therefore the VPN connection) or to connect the VPN at the router’s level, so it’s always on on every device.
However, if I’d buy a VPN today to use in Russia, I wouldn’t buy PIA knowing that I know now. VPN is only as good as it’s willing to play the cat and mouse game with the government, and this mouse has given up.
It was so long ago, that I don’t actually remember. Anyway, I would not like all of this workaround since I was expecting to get an out-of-the-box solution, which it wasn’t.
I’m still using that bot I mentioned in the other comment. It is not ideal, but it works for me and I mostly like it.
It sounds like Russia and China are hard to get a vpn connection… workarounds might be your only hope in such circumstances. No less, if you found a solution that works for you then I say all the better