I am writing regarding my Ivacy lifetime account, previously purchased through StackSocial. I have two main concerns:
When I purchased the lifetime account, it was mentioned that after the initial 5-year period, I should contact support for a free renewal. Is this still the case, especially considering Ivacy’s recent acquisition by PureVPN? Is the free renewal process for my lifetime account still valid?
How does the acquisition affect my lifetime account? Will my privileges be transferred to PureVPN, or will my Ivacy account continue to function as before?
I can privately send my receipt from Stacksocial for your reference (if request)
I would appreciate your clarification on these matters. Thank you for your assistance.
We are delighted to have you as a part of the PureVPN family! Just so you know, our lifetime accounts have a maximum cycle of 5 years. However, if your account expires, you can always reach out to us and we will assist you in renewing it.
Hi, thank you for getting in touch. If you purchased an Ivacy lifetime account through StackSocial, feel free to reach out to us, and we’ll be happy to assist you with the renewal.
This post had me checking to see if I bought a lifetime deal and didn’t notice. Looks like I just bought a 5 year plan four years ago. That seems like a great deal if it was for the right price.