Game only works on wifi. Help!

Hi. Can someone help direct me to a fix for this?
While using mobile data, I click on the dblegends icon on my phone and it gets stuck on error message CR990504.

If i switch to wifi and restart the game then it’s playable. Anyone figure out a work around for this?

I want to be able to play this without using wifi.

Phone: Samsung S9
Carrier: T-mobile

Thanks im advance!

Samsung S9, especially with people who are on tmobile have been having issues with it

I have the exact same issue. Works fine on wifi. I contacted Bandai and they gave me an answer to a completely different issue as if they didn’t even read my explanation of the problem.

Yah I have Metro PCS with Galaxy S9 and the same issue happens to me

This works for me.

**DOWNLOAD TOUCH VPN PLAY STORE

**CONNECT TO THE UNITED STATES

**LOAD DBL

you are welcome

:slight_smile:

I have the opposite, works perfect on mobile data, connection error on wifi

Try close the app before switching to data. If you dont you get a error that says you are already logged in if that happens you are gonna have to wait a while. Not sure if it is that one

Using a VPN makes the game work on data. It seems to be a problem with Tmobile.

I can’t play on the go. Defeats the purpose of a mobile game

I have the same problem. I saw the solution of use TouchVPN but it doesn’t work on data for me so idk what to do

I’m having this issue too.

Same issue. T-Mobile, OnePlus 6T.

I’m also having the same problem with my 6t, and a VPN doesn’t work. The error code I get is CR990504, with or without the VPN, and this is the only game I play that has this issue.

I upgraded to a 6t from a OnePlus One running CyenogenMod which had no problems using data to connect and play the game. Both phones were on T-Mobile. The CyenogenMod O/S was based on Marshmallow while the 6t is running Oxygen O/S based on Pie. I’m wondering if there is something in the modified O/S or Pie that game servers don’t like.

I sent inquiries to both Bandai and OnePlus to see if they care or might have a fix. If I learn anything, will keep you posted.

Using a VPN makes it work on data.

This worked! Thanks !

This doesn’t work for me, I cant connect to the vpn on data

I couldn’t thank you hard enough

Tried using a VPN app but still no luck, any ideas?

Which VPN do you recommend?

Someone posted this in the same thread. I confirmed this also works for me.

**DOWNLOAD TOUCH VPN PLAY STORE

**CONNECT TO THE UNITED STATES

**LOAD DBL

you are welcome

:slight_smile: