I have not been able to connect to my dedicated IP for 2 days now. I tried on phone and PC both, I can connect to everywhere else on PIA. Anyone else having this issue?
When I try I get a message “Waiting on server reply” then reconnecting, then waiting on server reply and then could not establish a connection.
Mine disappeared from the app entirely. Just noticed its back. Had to re-enter my token. Tbh, with the failure of a split tunnel on android, PIA’s attitude, and the fact that their forum is gone, i am left with 1 conclusion. PIA is POS, its time to leave I think, which sucks being I have 2 years left.
I have not been able to connect to my dedicated IP since Sep. 3 2024. Although it shows connected but there is no Internet access. I emailed support and they asked me to do a few tests, which I did and replied. I haven’t heard back since Sep. 5. Very poor customer service. I do not recommend this service.
SAME. about 4 days now. i emailed customer service and received just canned responses. e.g. update my windows, update my PIA. they eventually stopped replying to me after i suggested creating a new dedicated IP key for me.
edit: about a week later, it has come back online without any notice.
I’m having trouble connecting ON any server today on PIA.
Mine went down today, NY Dedicated IP. Kill switch got engaged, asked support chat got nothing. Put a ticket in and I’m not holding my breath.
Mines working again.
yeah, mine just went down… and got removed from my settings. redemption token is now invalid…