Any of my fellow Android users frustrated that the epic app has remained so far behind our apple colleagues. Without getting into the age old debate of who is better, there is truly no reason they cant bring the app to standard functionality among platforms. It has not been updated in 2 years. I have tried to reach out and gotten nowhere… the reviews are terrible but nothing changes. We should be able to group force this into an update. Thoughts?
They won’t put any money into updating or improving their app until it’s costing them software licenses, and that’s not going to happen. Enough physicians have iphones / ipads that Epic can sit back and wait for the ones who have android phones to switch over to apple instead of having to improve their app.
Speaking as one who used android up until the iphone 12 and will probably switch back to android after my 12 starts to go.
I just wanted to post that one of the things that makes me the saddest and angriest at the same time is Epic being known as the best EHR in America yet being so incredibly mediocre in practicality and potential.
I switched when realized you can put in orders on iphone haiku and not android haiku. Bullshit bit they dont care
Yes, I hate not being able to play Fortnite at work. Epic need to get their shit together.
Its made up by the fact that Ankidroid is supperior to the apple version
Wow. The iOS experience is so thoroughly mediocre it would never have occurred to me that I’m in a better position than Android.
I’m so sorry.
As someone who will die on my Google/Android hill but had to familiarize with iOS after getting my first iPhone as an intern, I actually far prefer the Android Haiku UI and only used the iOS app to enter inpatient orders as a last resort. Chart review in Android Haiku is far more intuitive and comprehensive. That said, Epic (company and software both) is indeed still full of inexcusable faults–at its core it was designed for billing, not actual patient care.
(As written on a Pixelbook Go, which I still prefer for remote Epic access via Android Citrix app rather than boot up the institutional laptop)
I ended up buying an iPad mini because of this.
I have always and will always be an Android user, I’ve never owned a single Apple product and would like to keep it that way. I’m actually not sure how much I more I would use the mobile app if it were more functional. Desktops and laptops are ubiquitous in my hospital/office, why not just use one of them? You guys putting in orders in a call room our something with them? If I’m semi mobile I may use my Surface Pro logged in through Citrix, but even that isn’t super common.
This is common with lots of android apps. Because there is hundreds of android phones out there, with little standardization, manufactures add bloat ware, etc.
Tried to switch to Android recently and realized how much better EPIC is on my iphone/ipad… Likely will switch back to Apple though I much prefer Android.
I agree. The discrepancy between the two becomes just as annoying when paired with just better-though-out integration with Apple devices and medical technology. The Butterfly ultrasound is a good example of a well-intentioned but still-fraught Android integration (there seems to be a lot more limitations on which Android models can handle it, compared to the iPhone).
Totally agree, the answer is always “get an Iphone”. On the other hand, a functional Haiku on my phone would mean I would be able to see abnormal labs and messages 24/7 and be fully yoked to Epic. When we ceded control of our work product to tecchies and the Csuite we lost our way.
Lol this was the main reason I switched from android to Apple.
Thoughts are go with Apple.
Join the dark side
Buy an iphone
Fair. I get the lack of monetary incentive perhaps to self implement updates. Maybe I’m an optimist but seems enough people have the same complaint an update would be warranted. It’s just infuriating and nobody else seems to have made any traction either.
You will not switch back, for the same reason I switched to an iPhone. Group texts cannot be sent on an iPhone to more than 10 people unless all of them are iMessage users. This does not always generate an error message. You simply don’t get it [EDIT: the text, that is]. I found out that our secretary had cancer when she asked me for restaurant recommendations near MD Anderson.
You’re absolutely correct. I jump around to different jobs and give me Epic over eClinicalWorks, Cerner, Meditech, etc. any day of the week.
I always wondered why none of the big tech giants didn’t get into EMR, seems like a place with tons of inefficiency and fat margins, which would normally be right up their alley.